Service Management Software

As a general overview, Field Service Management Software works as a solution for those businesses which has to coordinate on field services. It increases efficiency in your working ways. You can book complaints 24*7 no matter wherever you are, reminds of all the bookings and complaints not an only reminder to you but also sends notification and messages to the customers and engineers. It includes everything from keeping all tracks of technicians like his personal details, maintaining his attendance, his expenses to earnings individually. This technology gives you the advantage to change engineers last time also or keep a track of engineer’s visits to a particular customer.

Carry document and heavy files is not a smarter way of working. Through Field Service Management (FSM) Your technician is able to generate automatic invoices to the customers along with you can track or manage the working of your technician.

Automated jobs system is better, along with all these facilities sometimes it become hard to find the history of clients and technicians. But with service management software you can find the longest history of the technicians on what and how many jobs are assigned to the same as same with clients you can check history of each and every client like how many times your technician has visited to that particular client with the time and dates.

Service management system is truly best in administrating field services getting your system in order and organized one should go with field service management software.

If we talk about field service management software it provides multiple features but just like every other software has its own specialty which is extremely useful.

Job Management
Managing technician’s job can be a difficult task, when you have countless complaints and assigning a job to the correct technician who might be nearby to that location. Service CRM helps you in managing the job of your technician, you can check the technician’s real-time and then assign the job to that particular technicians and that will turn to be the easiest task for you. You can manage his attendance and leaves as it provides you the excess to check that in his own particular calendar.

SMS Alerts and App Notifications
When it comes to notify or update technician quickly or sending confirmation or canceling update to the clients it is hard to remember when there are too many of these, but after you get field service management software you get access to send update immediately as soon as you book complaints your technician will receive notification and clients will message of confirmation along with that if you are canceling a complaint an automatic message will be generated that will be received by client and technician. Suppose of managing all this with hundreds of complaints in a day will that be possible for you to manage perfectly? Surely not, so you see how useful this feature is for you.

New Sales and AMC Management
This has one more important feature for you i.e “New Sales and AMC Management” here you can find more flexible method for your business to run. Through AMC Management software you can check how many services are still pending or how any new contacts you have added to your list. This is how you won’t forget your new or old contracts.

There is a vast difference between Service Management Software and Field Service App but if we talk about the benefits of they both are extremely helpful for different types of businesses.

Field Service Management App is pennyworth app it offers you so many features in most affordable cost, it can bring huge difference in your working system and accuracy. You can save your money by booking complaints on your own, whereas you must have someone hired who listen to your calls, another to manage your office management and many others to look after small jobs that you can manage on your own, all you need a solution and Service Management App is best for. You don’t have to pay different employee instead all this you can do all these jobs your own self. This will reduce your expenses to half.

One should buy Field Service Management Software when you have expand your business but you totally failed to manage you work efficiently. When you are not able to manage your AMC Management, when you are not able to manage your mails and SMS’s or when you are unable to mange technicians job or book complaints when too many. In fact some smart business person will buy Service Management App right when he/she setup their business because in this case you can save lot of you investment and stay away from any lose.

There are several types of industries where Service Management App is extremely useful for field service industries like HVAC, Water Purifier, Electrical Repair, Plumbing, Pest Control, and Appliance Repair, Care Washing, Tank Cleaning, Home Cleaning, IT Computer Repair, Industrial Maintenance, Handy Men Services, Medical Equipment, Facility Property Management. As these industries where they have to book complaints frequently and it’s hard to manage several complaints, so with Field Service Management App you can book complaints or assign jobs without any chaos, you can even mange your Annual Reports.